RETURNS & EXCHANGE POLICY

  • Returns are accepted within 15 days of purchase.
  • Yarns must not be altered, or washed.
  • Final sale items are not eligible for return or exchange.
  • For a refund, returns need to be shipped to Misti Alpaca warehouse
  •  Customers are responsible for return shipping cost.
  • Refunds will only include the cost of yarn
  • Refunds will be issued to the original form of payment